Flooding conditions impacting delivery
Impacts from flooding in the Great Lakes region of the U.S. (Wisconsin, Illinois, and Michigan) may impact the processing, transportation, and delivery of mail and packages..
Legal
Effective date: March 6, 2026
This policy applies to all orders placed through Meta Labs Research.
Carrier updates
Last updated June 28, 2018, 5pm ET
Impacts from flooding in the Great Lakes region of the U.S. (Wisconsin, Illinois, and Michigan) may impact the processing, transportation, and delivery of mail and packages..
Impacts from severe weather in the Midwest and Southern U.S. (Arkansas, Missouri, Tennessee, Kentucky, Illinois, and Indiana) may impact the processing, transportation, and delivery of mail and packages.
The following Diplomatic Post Office (DPO) ZIP Codes will be suspended from all mailing services until further notice:
Orders are processed after successful payment authorization and compliance checks. Processing times can vary by volume, holiday schedule, and carrier capacity. Orders placed on Saturday or Sunday are processed and shipped the following business week.
Orders may be declined or canceled where local law or carrier policy restricts delivery of research compounds.
Orders with merchandise subtotal under $300.00 are charged a flat $15.00 shipping fee. Orders at or above $300.00 subtotal ship free, excluding any special handling fees.
To the fullest extent permitted by law, all orders are final sale and non-returnable once placed. We do not accept returns for buyer's remorse, ordering mistakes, delayed transit, or refusal of delivery.
The only potential exception is a verified carrier-damaged package or verified shipment error attributable to us. Any claim must be submitted within 24 hours of marked delivery and include: order number, shipping label photo, outer package photos, inner packaging photos, and product photos.
Claims are not eligible if products are opened, used, transferred, or stored outside controlled conditions after delivery. Missing claim documentation automatically disqualifies review.
If a claim is approved, remedy is at our sole discretion: replacement, store credit, or partial refund. Customer is responsible for all return shipping costs and transit risk on approved returns unless otherwise required by law. Original shipping fees are non-refundable unless required by law.
Fraudulent or abusive chargebacks may result in account and order restrictions. We reserve all rights to submit order and shipment evidence to payment processors and financial institutions.
We may revise this policy at any time. The version posted at checkout time governs that purchase, except where prohibited by applicable law.